AppleCare

You Are Covered

Every Mac comes with a one-year limited warranty and 90 days of telephone technical support. The AppleCare Protection Plan for Mac extends your coverage to three years from the original purchase date of your Mac. With the AppleCare Protection Plan for Mac, you get direct telephone access to Apple experts for technical support on using Mac OS X; quick iLife and iWork questions; and connecting to printers and AirPort networks. You also get global repair coverage—including both parts and labor—for your Mac and select Apple peripherals.

Key Features - One stop for technical support

• Direct access to Apple experts
• Global repair coverage
• Onsite repair for Mac desktop computers: Request that a technician come to your work site*
• Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
• Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
• Apple hardware coverage
• Your Mac computer
• Included accessories such as the power adapter
• Apple memory (RAM)
• AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule
• Apple display purchased with your Mac
• Software support included
• Using Mac OS X
• Quick how-to questions about iLife and iWork
• Connecting to printers and AirPort networks

1. * Global repair coverage may be subject to certain restrictions.
2. * Availability of each option depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
3. * Must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
4. * For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support (available in select countries).

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